ABOUT ME

Hi, I'm Vithuren Shanthasivam, Software Engineer skilled in Java, Python, SQL, Linux, Bash, CI/CD, Kubernetes and Terraform!

I built this site as part of the Cloud Guru Azure Resume Challenge.

Certifications

Education

B.Comm in Information Technology Management

Ryerson University

2009 - 2013

Work

Scotiabank

Software Engineer July 2021 - Present

  • Managed enterprise-wide services including authentication, provisioning, federation and directory platforms
  • Lead configuration and support of Identity Access Management solution deployments as well as root cause analysis to in-scope systems, identified improvements and drove implementation
  • Maintained and enhanced CI/CD pipelines with Jira, Jenkins, Gradle, Bitbucket and Artifactory and used configuration management tools such as Ansible, Chef and Puppet
  • Automated tasks via scripting using Unix Shell, Bash and Python
  • Supported production and non-production environments using cloud and container based technologies such as Docker, Kubernetes, Azure and GCP
  • Brookfield Global Integrated Solutions

    Solutions Consultant April 2018 - June 2021

  • Experienced in data visualization tools including Microsoft Power BI and SSRS
  • Acquired strong data analytics, data collection and data manipulation skills using Microsoft SQL Server 2012, 2014 and 2016 and Oracle SQL 9i, 10g and 11g against enterprise level data warehouse
  • Developed dashboards based on various business verticals and optimized data delivery by converting legacy SSRS reports to Power BI
  • Performed root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
  • Provided technical guidance, including serving as a resource to project and business teams by evaluating and proposing technical alternatives for resolving business and technology issues
  • Built and maintained comprehensive documentation inclusive of entity relationship diagrams, process flow and data model diagrams
  • Orbit Group Partners

    Application Analyst January 2016 - March 2018

  • Worked directly with enterprise level clients to manage intake of incidents, defects, changes and requests to provide resolution on support issues
  • Extensively utilized SQL to provide solutions to a variety of technical problems of varied scope and complexity to clients on an SLA basis
  • Created automated service level and incident reports by reconfiguring pre-existing templates in VB script, HTML, Python and batch files
  • Participated in application projects including testing, deployments, releases, configuration and training
  • Have extensive exposure to IT service management best practices including Incident Management, Problem Management, Change Management and Request Management
  • Utilized ETL and incorporated Business Intelligence functionality within daily procedures
  • Paymate Software

    Technical Support Analyst December 2014 - December 2015

  • Provided inbound and outbound technical support for clients utilizing different versions of the payroll and HR software
  • Assisted clients through the installation, upgrade and license verification procedures in order to ensure adequate maintenance and functionality of the software on clients’ machines
  • Managed and tracked client issues using JIRA ticketing software
  • Supported clients by remote desktop and screen sharing applications such as join.me, GoToMeeting and TeamViewer to troubleshoot complex issues
  • Utilized Microsoft SQL server to ensure software connects to database as well as building custom reports by running SQL queries